Routely
Trade-business dispatch app for plumbers, electricians and locksmiths.
Two missed appointments a week, three angry voicemails on a Monday morning. The owner was the dispatcher, the engineer, the bookkeeper and the complaints department.
Drag-drop dispatch board for the office, native van app for the engineer, SMS with a live tracking link for the customer. Card-on-file means the engineer charges at the door.
Pilot scope locked. Two trades shops queued for onboarding.
The story behind the build.
The owner of a four-van plumbing outfit asked for "something like Uber but for my engineers". His existing software was a spreadsheet shared in Dropbox. We mocked up the dispatch board and the engineer app in eight days.
Features that matter.
Live van map with current job, ETA and route
Drag-drop dispatch board for new jobs
Photo before/after capture, attached to invoice
Customer SMS with live tracking link
Card-on-file via Stripe Reader after the job
Parts inventory across vans
